CRTC announces a public consultation on improving Canada’s 911 systems

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CRTC announces a public consultation on improving Canada’s 911 systems
December 21, 2012

CRTC announced a public consultation on improving Canada’s 911 systems for telecommunications system’s ongoing evolution to next generation networks based on Internet Protocol.

The CRTC appointed National Commissioner Tim Denton as an Inquiry Officer to invite all Canadians to share your views on how 911 services could be improved including Deaf users of the new accessible 911 service such as text messages and new technologies such as Video Relay Services in the future that can be used to contact 911 services.

To share your views for the future 911 service in Canada on the following topics as the CRTC has outlined from new releases on December 17, 2012:

a. the performance and adequacy of the technology currently employed by 911 services, such as that used to locate a caller using a cellphone
b. the issues related to the provision of 911 services on next-generation networks, including how systems should be designed and the appropriate institutional arrangements, and
c. policy considerations on 911 matters.

Please submit your comments by February 1, 2013 with two options:

1. Filling out the online form or
2. Writing to the Secretary General, CRTC, Ottawa , Ontario , K1A 0N2

Resources from the CRTC:

Telecom Notice of Consultation CRTC 2012–686
How to participate in a CRTC public proceeding
Fact sheet on 911 services
CRTC Three-Year Plan 2012-15

Newspaper Article:

English: CBC
French: Radio-Canada