The Canadian Association of the Deaf – Association des Sourds du Canada (CAD-ASC) knows that there are many significant impacts of COVID-19 for Deaf, Deaf-Blind and Hard of Hearing individuals who use American Sign Language (ASL) and langue des signes québécoise (LSQ). The mandated personal isolation and “social distancing” that separate us from friends, family, also creates barriers in accessing regular health care, support programs, and services, which lead to increased levels of anxiety.
CAD-ASC would like to share resource information related to the COVID-19 pandemic on this page, easily found by anyone. More resources will be added to the page as it continues to be developed. Please share our resource information page with your community!
Trusted COVID-19 Information
It is important to avoid wrong information from other sources and to depend only on resources provided by federal and international public health authorities.
The World Federation of the Deaf (WFD) provides information and tools to ensure full access in sign languages during the COVID-19 pandemic. (Available in English version)
- WFD-WASLI Joint Statement on Access to Health Services and Interpreter Occupational Health during the Coronavirus (COVID-19) Containment Efforts
- WFD-WASLI Guidelines on Providing Access to Public Health Information in National Sign Languages during the Coronavirus Pandemic
- WFD & WFDYS Joint Statement on Access to Higher Education for Deaf Students During the COVID-19 Pandemic
- WFD, WFDYS & DeafKidz International Joint Statement on the Safeguarding and Protection Needs of Deaf Children and Youth During the COVID-19 Pandemic
- The Non Discrimination Statement
IncludeMe Canada is a national coalition of disability organizations, in which the CAD-ASC is involved on a Leadership Advisory Committee during the COVID-19 pandemic:
- COVID-19 Financial Aid to People with Disabilities
- Minister Qualtrough Sets Up Disability Advisory Panel
- COVID-19 and Disability: Recommendations to the Canadian Government from Disability Related Organizations in Canada
- Poverty and Disability During the COVID-19 Pandemic – An Addendum to COVID-19 and Disability: Recommendations to the Canadian Government from Disability Civil Society Organizations in Canada
- Sign the letter – People with Disabilities Should NOT Be Denied Lifesaving Healthcare
CAD-ASC Statements Related to the COVID-19
As a result of the Coronavirus (COVID-19) pandemic, CAD-ASC has prepared Statements to address significant impacts of COVID-19 for Deaf, Deaf-Blind and Hard of Hearing individuals who use American Sign Language (ASL) and langue des signes québécoise (LSQ).
Protect Yourself from Fraud and Scams! As COVID-19 continues to spread across the world, watch out for scams related to this disease. Fraudsters are people who want to profit from people’s fears, uncertainties, and misinformation. Fraudsters are taking advantage of the crisis to facilitate fraud, scam, and cyber crime.
The Canadian Anti-Fraud Centre has created this page to keep you up-to-date on the latest scams.
COVID-19 and Federal Government Financial Support
On March 18, 2020, the federal government announced a new set of economic measures to help Canadians during this challenging period. These programs, delivered as part of the Government of Canada’s COVID-19 Economic Response Plan, will provide support to Canadian workers and businesses. But no specific actions have been announced for Deaf, Deaf-Blind, and Hard of Hearing persons and people with disabilities. This information is changing and we will update as new financial plans are confirmed.
COVID-19 and Mental Health
It is important for you to look out for your family members, friends, and others during the COVID-19 pandemic. If you notice obvious changes in behaviour and/or shifts in mood in yourself or someone you know, we encourage you to contact Deaf, Deaf-Blind and Hard of Hearing service agencies in your province to find out how to get the necessary information and support.
The Centre for Addiction and Mental Health (CAMH) has information about tips, coping strategies, and resources to manage mental health during the COVID-19 pandemic:
- Mental health and COVID-19: When you have to stay home
- Mental health and COVID-19: Help when you’re feeling worried
- Mental health and COVID-19: Talking to a loved one
Federal Emergency Broadcasting News Announcements in ASL and LSQ during the COVID-19
Daily press conference briefings are provided by the federal government including the Prime Minister, Honourable Ministers, and Health Officials approximately at 11AM EST through these broadcasting media:
Wireless Services and COVID-19
Please check with your wireless service providers about your wireless services that are being provided during the COVID-19 pandemic. Do not hesitate to contact them with any questions you may have.
SRV Canada VRS
The Canadian Administrator of Video Relay Services (CAV), which administers SRV Canada VRS has provided information and tools related to Video Relay Services during the COVID-19 pandemic.
- VRS New Customer Service Hours (related to technical supports, and others)
- Provincial Health Services 10-digit Number List
Sign Language Interpretation
The Canadian Association of Sign Language Interpreters (CASLI) and Association québécoise des interprètes en langues des signes (AQILS) have provided important information about the Code of Ethics for their members to maintain high standards of professional conduct in their roles as interpreters.
Provincial and Territories Advocacy
Get involved with your provincial, regional and local affiliated organizations related to human rights issues including education, interpreting, housing, transportation services and other provincial and territorial issues during the COVID-19 pandemic.
Provincial Service Agencies for Deaf, Deaf-Blind and Hard of Hearing People
The services agencies who may be providing various programs and services for Deaf, Deaf-Blind and Hard of Hearing people during the time of COVID-19 pandemic:
- Wavefront Centre for Communication Accessibility
- The Deaf Well-Being Program (WBP)
- Island Deaf and Hard of Hearing Services
- Family Network for Deaf Children – Deaf Youth Today
- Deaf and Hear Alberta
- Saskatchewan Deaf and Hard of Hearing Services
- Deaf Centre Manitoba
- Silent Voice
- Association de l’Ouïe de l’Outaouais
- Bob Rumball Canadian Centre of Excellence for the Deaf
- Centre de la communauté sourde du Montréal métropolitain
- Institute Raymond-Dewar
- Maison des femmes sourdes de Montréal
- Coalition Sida des Sourds du Québec
- New Brunswick Deaf and Hard of Hearing Services
- Society of Deaf & Hard of Hearing Nova Scotians
- Newfoundland and Labrador Association of the Deaf
- Calgary Association of the Deaf’s COVID-19 Information
- Dr. Jessica Nertomb-Dunkley’s COVID-19 Information in ASL
- British Columbia Centre for Disease Control’s COVID-19 Information in ASL
- Self-Care Guide (COVID-19) in ASL
- Accessible Emergency Announcements in SL
In the end, CAD-ASC wants to acknowledge those who have been affected or who have seen loved ones been affected during this pandemic crisis. We also want to express our appreciation to those Deaf, Deaf-Blind and Hard of Hearing community members who are patiently following the advice of government and health organizations and instructions.
Updated: September 9, 2020